BlackSheep Trading Company

ALL MERCHANDISE IS SHIPPED BY U. S. Post Office, UPS, OR FedEx
AT OUR CHOICE
UNLESS OTHER ARRANGEMENTS ARE MADE IN ADVANCE

Please call 207-664-7474, Outside Maine: 800-715-5262
Or email: orders@blacksheeptrading.com for the current shipping rates
If merchandise is in stock it will be shipped within two business days of receiving order.
If merchandise is out of stock we will contact you by e-mail or telephone.

RUSH deliveries, rush delivery charges, orders outside of the United States, and for other arrangements or information please EMAIL us or call from the U. S. (except Maine) (800) 715-5262, Foreign Countries (207) 664-7474. Foreign order shipping charges and payment method must be arranged by e-mail or phone.

THE ITEMS WE OFFER FOR SALE CAN BE ORDERED AND PAID FOR AS FOLLOW:

E-MAIL info@blacksheeptrading.com For your security please telephone with your Credit or Debit Card Number DO NOT include it in the E-mail.

PHONE Within Maine: 207-664-7474. Outside Maine: 800-715-5262; Call and have your Credit or Debit Card ready, Item Numbers, Descriptions, Colors, Sizes, Quantities, and Prices.

MAIL 727 Bar Harbor Road, Trenton, ME 04605 Printable Order Form - Print the form; fill it out using the Item Numbers, Descriptions, Colors, Sizes, Quantities, and Prices. Include Payment, either Credit or Debit Card Number and Expiration Date, Postal or Bank Money Order or Check. Sign the form in the space provided.
For your security DO NOT SEND CASH.

Payment can be made using MASTER CARD, VISA, DISCOVER/NOVUS, POSTAL MONEY ORDERS, or BANK MONEY ORDERS.

OUR POLICY IS TO SHIP TO THE NAME AND ADDRESS THAT APPEARS ON YOUR CREDIT CARD ACCOUNT when payment is made by MASTER CARD, VISA, or DISCOVER/NOVUS. The reason for this is to prevent fraud and protect you, the consumer and us the merchant. The credit card issuing banks will only tell us as merchants if your credit card billing address matches the address you want your purchase shipped to.

EXCEPTIONS TO THIS POLICY We can make an exception if somehow we can verify you are the credit card holder. We must have both your day and evening telephone numbers (home and work). One form of verification is confirming you have a phone number listed in the telephone directory under the same name and address as your credit card. Please call or e-mail for more options. We want to please you and we realize sometimes it is more convenient to have your purchases shipped to another address. The telephone number used for the card account MUST BE INCLUDED.

PERSONAL CHECK payments will have shipping delayed until the check clears.
SORRY NO C.O.D. shipments.

REFUND & EXCHANGE POLICY

If you are not satisfied with your purchase of a stock item or need another size we will give refunds and/or exchanges on items with the following conditions:
• Returned items MUST BE IN NEW CONDITION, the items must not be worn or used.
• Refunds or exchanges will NOT be given on sale items.
• All returned items MUST BE RETURNED WITHIN 30 days. If the item you purchase is to be given as a Christmas gift and if 30 days is too short a time, please let us know. A special notation for additional return time will then be made on your receipt.
• ABSOLUTELY NO REFUNDS OR EXCHANGES ON CUSTOM WORK, SPECIAL ORDER ITEMS, OR STOCK ITEMS WE ALTER TO SUIT YOUR NEEDS.
• All of our items including custom work, special order items, or altered stock items are guaranteed against defects in materials or workmanship for 1 (one) year from the date of purchase. Please examine your merchandise when you receive it so we can take care of any initial problems within 30 days. Any subsequent problems must be reported to us within 1 (one) year from the date of purchase for remedy under this warranty. If there is a problem with any item due to a defect in materials or workmanship this problem will be rectified. The item can not be returned for refund or exchange. We will pay the ground shipping charge to receive the item back from you, and the return ground shipping charge to send the corrected item back to you. If you desire a shipping method faster than ground shipping, the extra charges for this expedited service will be your responsibility.
• All returned items MUST BE ACCOMPANIED BY A SALES RECEIPT. Keep your receipt especially if you have given as a gift.
• Any item purchased is not guaranteed against normal wear and tear. The amount of wear and tear on an item will be assessed by us, the BlackSheep Trading Co. This assessment will be made either in person or examining photographs you provide of the item. Sheepskin products are not intended for hard use; if sheepskin mittens are used as work gloves they will fail prematurely. Another example, sheepskin slippers when worn in the house will last longer than sheepskin slippers worn outside on rough terrain. Excessive wear and tear will be apparent and will void any warrantee written or implied.
• Any item purchased is not guaranteed against color fading.
• When a refund is necessary and if you paid by check or money order we will issue a refund check. If you paid by credit or debit card we will credit your account with the amount of the product costs.
• Original shipping & handling charge is not refundable. Please note: You are responsible for the safe return of all merchandise and for all shipping costs. For your protection returned packages should be insured for the value of your merchandise. Carefully repack items in the original packing.
• If an item must be returned for refund or exchange PLEASE contact us by phone or e-mail for a return authorization. This will expedite the process.

The BlackSheep Trading Company's World Headquarters is in Trenton, Maine
Please Check Our Contact Information and Location Page for More Details

Through This Website We Offer Our Products To The World!
WE SHIP NATIONWIDE! WORLDWIDE!
Contact Us by Phone, E-Mail, or Mail
Please Refer To Our Order Information Page For Information about Orders & Shipments Outside of the U. S.

YOUR SATISFACTION IS GUARANTEED!
PLEASE REFER TO OUR ORDER INFORMATION PAGE FOR OUR RETURN & EXCHANGE POLICY
email: info@blacksheeptrading.com

Phone 207-664-7474
(Outside Maine) 800-715-5262

Celebrating Years in Business

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ORDERING INFORMATION